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Terms & Conditions

Terms & Conditions

1. Terms and Conditions for Online Shopping


These Terms and Conditions explain your rights and obligations. Please read them carefully.


By placing an order on the Racing Models website you agree to the terms and conditions set out below.

2. Racing Models - General Information


If you have any comments about our service or any goods please contact: [email protected] or write to: Racing Models Unit 3B, Pineham Farm, Haversham, Buckinghamshire, MK19 7DP, England. Racing Models is a trading name of RacingModels Ltd, registered office: First Floor, 44 High Street , Newport Pagnell, MK16 8AQ, Buckinghamshire, England. Company registration number 10529370, VAT GB 266013326.


When you visit this site or send emails to us you are communicating with us electronically. We communicate with you by email or by posting notices on the site. For contractual purposes, you consent to receive communications from us electronically and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

3. Purchasing from Racing Models


To purchase from us you must be over 18 years of age. If you are under 18, you may only purchase from Racing Models with the involvement of a parent or guardian. The personal details you provide must be complete and correct. Please refer to the Racing Models privacy policy for an explanation as to how your personal details will be used.


By submitting your order you are offering to buy the goods at the price set out in the order plus the mentioned shipping costs and are allowing us to use your personal details for the purposes of supplying goods (including passing your details on to couriers if needed).


We are not obliged to supply the goods to you until Racing Models have confirmed with you the following:

3.3.1 The acceptance of your order

3.3.2 Full and final payment of the goods as ordered has been received.


Unless the above under clause 3.3 has been satisfied, no contract will exist between Racing Models and yourself.


Please note that discount codes may have a minimum spend (in £ Sterling) unless stated.


If you discover you have made a mistake with your order please contact [email protected] immediately. Please do this before we confirm your order. We are unable to rectify mistakes after the goods have been shipped, although you still have the right to cancel described in clause 7.1.

4. Pricing, Payment & Taxes


Prices are as offered.


We accept major currencies.


Your payment must be made at the time of placing the order or as reasonably practicable by credit or debit card or, via PayPal, WorldPay. Racing Models Ltd are not liable for any currency charges that may be applied at time of purchase. Please see the payment processing section for details of credit or debit cards we accept. If we are unable to accept your order due to your having insufficient funds available on your credit or debit card we shall contact you immediately and ask you for alternative payment options.


When you order items for delivery outside the UK the order may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance or otherwise must be borne by you. Customs duties vary from country to country. For further information please contact your local customs office.

5. Availability and Delivery


Availability details are provided for each item on the relevant web page. These details are checked regularly but may not always be current at the time of ordering. If we find the availability of an item has changed when we receive your order we will inform you by email of any items within your order that are unavailable.


We aim to deliver goods to you within the time indicated by us in our acceptance but we cannot give an exact delivery date.


We aim to ship the goods as ordered as soon as reasonably practicable. In normal circumstances this will be within 2 to 3 days upon receiving full and final payment of your order.


Racing Models will not be held responsible for any delay in shipping, where the delay is beyond our control. This includes, but is not limited to, delays due to public holidays, packages delayed due to Customs checks and any sort of strike action by any of the delivery companies/couriers.


If we have not delivered stock items within 30 days of the date given in our acceptance then you may cancel the contract and we will refund any money paid by you.


Pre-order and pre-delivery items will have a scheduled date included in the description of the product. These are kept up to date and are the latest information issued by the supplier. Please note that scheduled release dates can change and this is beyond our control. Although we will attempt to keep you up to date when release dates change, we suggest that you check the product(s) from time to time to ensure that you are aware of the latest release dates. Scheduled release dates are not confirmed actual dates. They are an indication by the manufacturer only.


If you place an order which contains pre-order item(s) as well as an in-stock item(s), your order will not be dispatched until ALL the products within the order are in stock. As we keep no payment details on our system, payment is taken when the order is placed. If you require part of the order to be dispatched before the whole order is available, please contact us (as an additional postage charge may be levied).


If a supplier cancels an item or is unable to deliver to us for any reason, we will contact you to offer an exchange or refund. For multi-item orders, refunds will be processed at the point of dispatch of the rest of the order.

6. Damaged or Defective Goods


We will always supply goods that are free from any defects. All goods are new and in perfect or in almost perfect condition with each in its unique box when shipping. Any imperfections will be described in the goods description.


You should inspect the goods when you receive them for defects or damage and must not be removed from original packaging. If you find a defect or damage you must tell us as soon as possible but within 14 days of receipt and you will be asked to arrange for their return to us.

7. Cancellation


You only have the right to cancel the contract and receive a refund if the goods have been damaged or have not been received. Racing Models complies with your statutory rights under the Distance Trading Regulations.

(Under the Consumer Protection (Distance Trading) Regulations 2000, you have the right to cancel your order and receive a full refund if, for any reason, you are not entirely satisfied with your purchase from this website, or the goods are found to be faulty or damaged.)

To cancel an order, please contact us in writing (letter or email). Orders may be cancelled any time from placing the order until seven working days from the day of receipt of the goods. Customers must take reasonable care of items returned ensuring that they are securely packaged for transit and clearly labeled. Returns are sent at the customers' own expense. If goods are found to be faulty, any return costs will be refunded to you. Always use the least expensive method of returning the faulty item. Once we have received and verified the returned item we will initiate a refund, replacement or exchange. This does not affect your statutory rights.

Please note that we reserve the right to either decline cancellation requests or charge a 15% cancellation fee for any bespoke/custom-made items or items manufactured specifically for your order.

Pre-order and Special order item(s) may be cancelled at anytime before dispatch of goods. However, if the item(s) have been ordered or allocated for the customer we reserve the right to apply a 15% administration charge.

Any items returned due to a change of mind by the buyer ("Remorse Returns") or due to any ordering error made by the buyer, must be made at the expense of the buyer. All care must be taken when repackaging these items and all items will be inspected upon receipt. All such items will incur a 15% restock/administration charge based on the value of the items only - the original postage charge will NOT be refunded.


For any parcels returned FOR ANY REASON without prior notification, if that parcel INCURS CHARGES, those charges will be levied against the customer. Reasons for charges would include (but are not limited to) insufficient postage paid by the customer, uncollected parcels or parcels refused by customer. These charges will either be deducted from any refund that is subsequently issued or charged on top of the new postage charges, if the parcel is to be resent. These charges are additional to any administration fee that may also be charged.

8. Other Information of which You Need To Be Aware


We may not necessarily keep a copy of these Terms and Conditions and your order. We advise you to print a copy of them for your information in the future.


We reserve the right to amend our website, policies and these terms and conditions at any time. Save where any change to any policy, or these terms and conditions is required to be made by law (in which case it may apply to previous orders), you will be subject to the policies and terms and conditions in force at the time you order goods from us. If any of these conditions are deemed invalid, void or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.


We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause that is beyond our reasonable control.


We do not sell on a 'sale or return' basis.


A re-stocking charge of 15% will be charged for any returned items and postage will not be refunded without prior agreement or when an order is cancelled by you without any valid reason and the product is considered to be in good and new condition.


Any courier package that is returned to us will incur an £11.00 +VAT charge. This is the charge levied by the courier and is not something that we have any control over.


We will be responsible for any breach by us of these terms and conditions, limited to the value of the goods. We will not be responsible for any loss of business (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure) or any other indirect or consequential loss.


English law shall govern any contract between us. All dealings, correspondence and contact between us shall be made or conducted in the English language.


For any Parcels shipped to a Freight Forwarding service, we are only responsible for your parcel up to delivery at the Forwarding company. Once received by the Forwarding company, they are then responsible for any subsequent lost or damaged parcels. They will also be responsible for all/any import/sales taxes levied on your parcel. Parcels that do not arrive at the Forwarding company will be our responsibility. Parcels damaged before reaching the Forwarding company will also be our responsibility but only if we are notified of the damage (supported with pictures) within 3 working days after receipt of the parcel by the Forwarding company.


This site is provided as a shopping resource by Racing Models.. The site is provided on an ‘as is’ basis. Racing Models. makes no express or implied warranties of any kind relating to the provision of information or service on or by this site. Racing Models Ltd. will not be liable for any damages of any kind arising from the use or misuse of this site or any of the information contained within it.

Racing Models Copyright Notice

The material on this website, which includes text and images ('Content') is the property of You may:

• Display the Content on a computer

• Print pages of the Content

You may not do the following without prior written permission:

• Store the Content on disk (except where your computer or server keeps transitory copies, or 'caches' the Content for the purposes of display and retrieval only)

• Distribute the Content

• Remove the copyright notice from any part of the Content

• Copy the Content to another website

• Create links or create a frame around the web pages such that their identity is masked

• Make any commercial use of the Content

• Remove the copyright notice from any part of the Content

Please address any requests to distribute or copy the content to the webmaster of or associated websites, by clicking the contact link. The trade marks used on this website, whether registered or otherwise, are the property of Racing Models or other companies associated with the models offered for sale by and associated websites.


All Items are brand new and in stock however some items may have damaged boxes or minor imperfections to the models.


Competition details form part of these terms and conditions.

Entry is open to everyone except employees (and their families) of Racing Models Ltd its printers and agents, the suppliers of the prizes and any other companies associated with the competitions.

The entrant(s) must be aged 18 or over.

Use of a false name or address will result in disqualification.

All entries must be made directly by the person entering the competition.

Entries made online using methods generated by a script, macro or the use of automated devices will be void.

No responsibility can be accepted for entries lost, damaged or delayed in the post, or due to computer error in transit.

The prizes are as stated, are not transferable to another individual and no cash or other alternatives will be offered.

Prizes are subject to availability and the prize suppliers' terms and conditions.

The promoters reserve the right to amend or alter the terms of competitions at any time and reject entries from entrants not entering into the spirit of the competition.

In the event of a prize being unavailable, the promoter reserves the right to offer an alternative prize of equal or greater value.

The winner(s) agree(s) to the use of their name, disclosure of county of residence and will co-operate with any other reasonable requests by Racing Models Ltd. relating to any post-winning publicity.

Unless stated otherwise the winner(s) will be drawn at random from all correct entries received by the closing date stated within the promotional material.

Reasonable efforts will be made to contact the winner(s). If the winner(s) cannot be contacted, or are unable to comply with these terms and conditions, the Promoter reserves the right to offer the prize to the next eligible entrant drawn at random, or in the event that the promotion is being judged the Promoter reserves the right to offer the prize to the runner(s)-up selected by the same judges.

Confirmation of the prize will be emailed to the winner(s).

Failure to respond and/or provide an address for delivery, or failure to meet the eligibility requirements may result in forfeiture of the prize.

Where applicable, the decision of the judges is final based on the criteria set out in the promotion and no correspondence will be entered into over this decision.

Competitions may be modified or withdrawn at any time. The Promoter is Racing Models Limited.

Other discount vouchers cannot be used in conjunction with any other voucher.

Discount codes cannot are non transferable to another individual and no cash or other alternatives will be offered.